Spa Courtesies and Cancellation PolicyTo better meet all our guests' needs, we require 24 hour cancellation notice for spa services. Appointments honoured will be charged the full value of services booked. Please call to book any spa services.
Please advise us in advance if you are pregnant, require assistance due to an injury or disability, or have allergies.
Arriving for your appointment:Late arrival may cause your treatment time to be shortened to accommodate appointments which follow. Therefore please arrive 15 minutes early for massage treatments to check in and complete a health history form.
Spa Attire:We want you to be completely comfortable during your treatment. The following recommendations will aid in this process.
- Undergarments, a bathing suit bottom, or go au naturel. Our technicians are trained to drape you discreetly with linens and will protect your privacy at all times.
- Jewellery and valuables are best left in your room, or you can place them aside in the treatment room.
- As courtesy to those suffering from allergies, please refrain from wearing perfume to massage appointments.
Massage Tips:It is more comfortable to enjoy a treatment on an empty or lightly-filled stomach whenever possible. It is recommended to avoid wearing make-up to massage appointments, as you will not receive the full benefit of the head massage portion.
Time allowing, a warm bath or shower prior to massage is most beneficial in relaxing your muscles, readying them for manipulation.
We ask that you refrain from wearing perfume to massage appointments out of respect for guests' and technicians' allergies.